Support for your next step.

Tell us what happened and we’ll help you get back to your plan.

Help us help you

Include the Zerith version shown in Settings, your iOS version, and a short description of what happened. Do not email lab reports, health screenshots, or other sensitive data.

Common questions

Quick answers

Do I need an account?

No. Zerith stores your detailed profile and progress on your iPhone and uses an anonymous installation identity for AI coaching and service protection.

Can I use Zerith without Apple Health?

Yes. Apple Health improves automatic progress updates, but manual tracking and the rest of your program remain available.

Is Zerith a subscription?

Your first 7 days are free. After the free trial, membership is $5.99 per month, charged to your Apple Account and renewing automatically each month until you cancel. Cancel at least 24 hours before the free trial ends to avoid being charged. Manage or cancel any time in your Apple Account settings. Your history stays available to view, export, and delete either way.

How do I delete my data?

Use the delete/reset control in Zerith Settings. This removes on-device data, requests deletion of pseudonymous service records associated with the current installation, and resets its anonymous identity.

What should I do if Apple Health data is missing?

Open the Health app, tap your profile, then Apps and Services → Zerith. Confirm that the categories you want to share are enabled. Return to Zerith and refresh your progress.

How do I report an AI response that seems wrong?

Use the feedback control beside the response when available, or email support with a general description. Do not include health records or other sensitive information in email.

Is Zerith medical advice?

No. Zerith provides general educational health, fitness, and nutrition guidance. Consult a qualified healthcare professional before making medical decisions.

Still need help?

Contact Zerith Support

Email support@myzerith.com. For privacy questions or deletion requests, email privacy@myzerith.com.